When you shop for car tyres UAE, you often focus only on brand, price, and performance. However, the most essential element to consider is the tyre warranty.
Regardless of whether you purchase tires from a retailer or online in the UAE, it is necessary to understand the warranty coverage for your peace of mind and investment protection.
Let’s look at everything related to tyre warranties when you buy tyres online UAE.
Warranty Types In The UAE
In the UAE, the following are the tyre warranties that you can get:
- Manufacturing defect warranty – It is the most common and covers issues such as weak materials or problems arising from the tire’s manufacturing. The majority of brands offer this guarantee for a minimum of one year and a maximum of five years.
- Mileage or tread-life warranty – This warranty promises that your car tyres will last for a specific number of kilometres before their tread wears out. If it does not, you can get a new tire or a partial refund. But not all brands offer this.
- Road hazard warranty – It covers damages from roads, including debris and potholes. Some brands offer 12 months coverage, which is excellent for the busy highways in the UAE.
- Additional or extended warranty – It is optional and can be purchased as extra coverage from third-party vendors. These warranties may include more than defects, such as accidental damage.
What Is Covered And What Is Not In The Tyre Warranty In The UAE?
When you buy a new tyre in the UAE, you get the manufacturer’s warranty with the tyre, which lasts up to 5 years or a specific mileage. The things commonly included and not included in this warranty are listed below:
Things Typically Covered:
- Manufacturing defects – They include failures due to workmanship or faulty materials, such as sidewall separation or tread wear.
- Installation-related issues – When authorised dealers fit tyres, they may offer you a warranty which runs through their network.
Things Typically Not Covered:
- Road hazards – Cuts, punctures, bulges, or the effect of glass, nails, road debris, or potholes.
- Alignment and mechanical issues: The damage is caused by poor balancing, wheel alignment, or other car malfunctions.
- Improper use of vehicle – It includes under- or over-inflating tyres, overloading, running flat tires, off-road use, drifting, racing, or other unethical driving practices.
- Physical damage – This includes abrasions, scratches, or damage resulting from improper dismounting or mounting.
Key Warranty Considerations To Make Before Purchasing Car Tyres
Listed below are two essential things that you must always consider before buying tyres in the UAE:
● Whether Manufacturer’s Warranty Is Valid In The UAE
Always check and confirm whether the tyres you are purchasing have a manufacturer’s warranty that is not only valid but also enforceable under UAE law. Make sure you understand the terms and conditions of this warranty, including the coverage and the claim process.
● Inquire About Clear And Fair Exchange And Return Policy
While purchasing the tires online, remember to review the retailer’s exchange and return policy. Also, check whether the policy is reasonable, clearly stated, and applicable to UAE consumers. Besides, the policy should also cover situations such as receiving defective tires, receiving the wrong size, or product dissatisfaction.
Advantages Of Car And Tyre Warranty In The UAE
Let’s look at some benefits of car and tyre warranty in the UAE:
- Warranties reduce out-of-pocket expenses on unexpected repairs or damages.
- Your warranty will cover all major and expensive components of your car and its tyres.
- Some warranties also cover the cost of repairing or replacing car parts.
- Labour costs are also included in the warranty.
- In case of tyre replacement, an authentic tyre will be provided as the process is completed at an authorized service center.
- Your vehicle’s resale value will also increase, as it shows you have taken good care of it.
- Warranty offers peace of mind and helps manage financial expenses in the event of unforeseen circumstances.
How To File Your Tyre Warranty Claim?
If you think your car tyre qualifies for a warranty claim, the process below will help you file the same:
- Step 1: Gather the necessary paperwork, such as the warranty booklet, original purchase receipt, and service records.
- Step 2: Take pictures of the damage, record any performance issues, and note your current mileage.
- Step 3: Visit the service center or retailer and have your car tyre inspected by a brand authorized person to see if it qualifies under the warranty.
- Step 4: The retailer may send the tire to the manufacturer for approval or review as part of the claim process.
- Step 5: If approved, you may receive a refund or a replacement tire.
Conclusion
It is essential to understand the tyre warranties available in the UAE, as they can protect you from unexpected repair costs and provide peace of mind. Therefore, if possible, always purchase additional warranties in addition to the manufacturer’s warranty you receive when you buy the tyre.
Additional warranties may cover more aspects and be more beneficial. If you need a trusted partner for buying tyres who also offers excellent car tyre deals and warranties, contact TyresCart.
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